General
Designated smoking area
Air conditioning
Smoke-free property
Family rooms
Facilities for disabled guests
Shared lounge/TV area
Elevator
Room service
Soundproof rooms
Convenience store on site
Spa
Beach chairs/Loungers
Outdoor swimming pool
Beach umbrellas
Spa lounge/Relaxation area
Fitness
Fitness center
Solarium
Massage chair
Public Bath
Safety & security
Fire extinguishers
24-hour security
CCTV outside property
CCTV in common areas
Smoke alarms
Security alarm
Key card access
Key access
Safety features
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
Face masks for guests available
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Guest services
Invoice provided
Private check-in/out
Baggage storage
Tour desk
24-hour front desk
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Cleaning Services
Daily housekeeping
Ironing service (Paid)
Dry cleaning (Paid)
Laundry (Paid)
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Outdoors
Outdoor furniture
Beachfront
Terrace
Activities
Beach
Walking tours
Food & Drink
Bar
Restaurant
Accessibility
Wheelchair accessible
Entertainment & Family Services
Strollers
